- Check your notifications settings as notifications from Homestay.com could be opted out in your account.
- Make sure that you entered your correct e-mail address and your correct phone number. If you have changed your phone number or your e-mail address, please let us know at firstname.lastname@example.org and we will change your email address and/or your phone number.
- Check your spam folder. If you find any messages from Homestay.com in your spam folder, remove them from your spam listing and add email@example.com to your email’s personal contacts.
To check your notification settings:
- Click on your name at the right top of the page
- Select Account from the dropdown menu
- Check your Email Subscriptions section and make sure that the methods you want to be notified with are ticked