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How can I keep my account secure?

To keep your account safe, it's very important to pay attention to some general internet safety rules when browsing.

Here are a few tips to help you to keep your account safe:

  1. Never share your log in details with anyone.
  2. Never enter your login details on an unsecured webpage. The beginning of Homestay.com address should start with "https://" and, depending on your browser, you may also see a lock icon.
  3. Install a pop-up blocker from a trustworthy source or keep your preferred browser updated, installing the latest version whenever possible.
  4. Install a personal firewall and antivirus software.
  5. If you encounter a suspicious profile, listing, or message thread, we encourage you to contact us support@homestay.com
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