Hosts
Get help signing up as a host on Homestay.com. Manage your account and find out how to make any changes to your listing, and responding to booking requests.
General Hosts
- How to Export Homestay Calendar to Block Dates on AirBnb
- How to Import AirBnb Calendar to Block Dates on Homestay
- Synchronise your calendar with a 3rd party
- How to Synchronise my Homestay.com calendar with my Google Calendar
- How to Synchronise my Homestay Calendar with the Airbnb Calendar
- How can I view a guest profile
Signing Up as a Host
- Do hosts have to pay taxes?
- How do you verify your hosts?
- Do I have to set house rules?
- How can I prepare myself as a host?
- How do I keep my availability calendar up-to-date?
- What information will I need to provide when signing up?
Hosting Standards
- Your listing information
- Guest expectations – house rules
- Guest expectations - Facilities / Amenities
- Your room availability
- Guest expectations - guest bookings
- Guest expectations – cleanliness
Bookings
- What is Instant Accept?
- Can I cancel an accepted request?
- How to offer a discount?
- How to use find guests?
- What if a guest wants to see my home before booking?
- What should I do after I receive my guests reservation?
Your Host Profile and Listing
- How to set your preferred length/duration of guests stay
- Your Host Dashboard explained.
- How do I edit Pictures?
- How do I edit Rules/Payment and Cancellation Policy?
- How do I edit Meals?
- How do I edit my Calendar?
When your guests arrive
- What if my guest makes a complaint?
- What happens if my guest makes me uncomfortable?
- Is there a charge for self catering?
- Do guests expect to eat dinner with their host?
- Do I need to serve breakfast to the guest(s) or can I leave it out for them?
- Do I need to stay in my house after the guest arrives?
Your Photos
Changes & Cancellations
Payments & Refunds
- How will I get paid?
- When do I get paid?
- How do I make sure my guest pays me?
- How do I set seasonal/ custom rates/ prices for peak season or weekend rates?
- Can I use PayPal for my guest to pay me?
- How do I arrange payments for long term bookings?